How this works: when a customer places an order, the item is marked Sold right away so it can't be ordered twice. Check "Confirmed Sold" once you've actually received payment and arranged delivery — that's also when the customer's points get credited. If an order falls through, uncheck it: the item goes back to available, and any points get reversed automatically.

How this works: customers request VIP from the main site (cash or e-transfer, same as orders — no online payment). Approve a request once you've been paid to activate it for 30 days. VIP members earn points at 2x and get early access to Coming Soon drops.

How this works: customers are prompted to leave a review from their account once you confirm their order as sold. Approve a review to show it on the main site.

How this works: customers ask to be notified when a sold-out or Coming Soon item is available. There's no automatic email — this list is who to reach out to yourself once it's back.

How this works: add up to 3 items you're considering sourcing. Visitors get one vote each. Results show live on the main site.

Tip: this powers the About Us, Where We Ship, and Contact sections on the live site.

Heads up: the password is checked against your Cloudflare KV database on every login and every page load — it isn't just a client-side flag, so refreshing or reopening the tab always re-verifies it against the server before showing anything. It's still a single shared password rather than individual staff accounts, so treat it like a shared door key: change it if it's ever shared more widely than you'd like.